Terms of sale
1. Seller and scope
These terms apply to all orders placed in the online shop at emilyvolt.com. The seller is:
Emily Wöhrle
Artilleriestraße 14
80636 München
Germany
Email: info@emilyvolt.com
2. Conclusion of contract
The products shown in the shop are not a binding offer but an invitation to order. By clicking the PayPal button and completing the payment, you place a binding order. The contract is concluded when the payment has been completed; you will see a confirmation on the website and receive a payment receipt from PayPal. The contract language is English.
3. Prices
All prices are final prices in the currency shown (GBP or EUR). As a small business within the meaning of § 19 UStG (German VAT Act), no VAT is charged. Shipping costs are added and shown in your bag before you pay.
4. Payment
Payment is made via PayPal – with a PayPal account or, where offered by PayPal, by card. The amount is charged when you complete the order.
5. Delivery
Every order is packed and posted by Emily herself: orders to the United Kingdom from the UK, orders to Germany and the rest of the EU from Germany. Delivery can take up to 4 weeks. Orders to countries outside the UK and EU may be subject to customs duties and import taxes, payable by the recipient. Details: Shipping & returns.
6. Retention of title
Goods remain the property of the seller until paid in full.
7. Right of withdrawal for consumers
If you are a consumer, you have the following right of withdrawal.
Withdrawal policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (Emily Wöhrle, Artilleriestraße 14, 80636 München, Germany, email: info@emilyvolt.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods to Emily Wöhrle, Artilleriestraße 14, 80636 München, Germany, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of withdrawal policy
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To: Emily Wöhrle, Artilleriestraße 14, 80636 München, Germany, info@emilyvolt.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.
8. Warranty
The statutory warranty rights apply.
9. Final provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of the country where you habitually reside.
Last updated: November 2026